Data Privacy Notice & Disclaimer

1.  INTRODUCTION

This privacy policy sets out the basis on which any personal information we collect from you (customer, employee, and service provider/subcontractor) or that you provide to us will be used, stored, and processed by us (hereinafter referred to as “collect" or “collection”), and also includes the collection of personal information or data from the use of our website. Read the following carefully to understand our practices regarding your personal information (as defined below) and how we will process it.

In adopting this privacy policy, we wish to ensure that the use of your personal information is lawful, reasonable, and relevant to our business activities. We will take reasonable steps to prevent unauthorised access to or disclosure of your personal information. However, despite our best efforts to protect it as required by law, we cannot guarantee that your personal information will be secure.

By interacting with us in person, by mail or electronic communication, or by using our website, you agree to the terms and conditions set out in this privacy policy.

Below we'd like to explain how and when we collect and use personal information.

Should you have any inquiries, you are welcome to reach out to us.

2. THE INFORMATION WE COLLECT AND RECORD

When any new client, employee, or service provider/contractor transacts with us in any way, we will need to collect their data. In this process, we may request, receive, store, and record many details that are defined as ‘personal information’ in the Protection of Personal Information Act 4 of 2013 (‘POPIA’). We collect and record only the minimum personal information required to render our services and manage our business. In doing so, we comply with POPIA by implementing reasonable practices to protect private information.

3. YOUR PERSONAL INFORMATION WILL BE USED OR SHARED IN THE FOLLOWING WAYS

3.1 We keep your personal information confidential and only use, process, share, record, or delete it as is required by POPIA, other legislation, and/or the requirements of the service that we are providing for you.

3.2 We may share certain information with service providers and contractors as part of our operations, but only if these service providers have undertaken to protect the personal information that we share with them for a particular purpose. We only share such personal information as is required for the purposes of performing the tasks lawfully following from and required by the task(s) we are mandated to perform.

4. OTHER INTERACTION WITH YOUR PERSONAL INFORMATION

4.1 POPIA requires us to ensure that we hold correct and updated personal information. Hence, we may need to update your personal information from time to time and request your assistance in doing so. The request will be sent via email or otherwise, whatever is most reasonable in the circumstances.

4.2 We will:

4.2.1 not sell or give your personal information away, use it, other than in terms of this policy;

4.2.2 retain the personal information only for as long as we are required by law to do so.

5. SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

6. HOW WE MAY USE COOKIES

At present, our website does not make use of cookies. However, we may use these in the future. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

You will be able to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

7. COPYRIGHT

All rights, including all intellectual property rights to content (e.g. texts, images, hyperlinks, sound and video clips and/or other objects) on the Website, are reserved at all times for GrowthLabs (pty) ltd or its licensors. Use of these materials is not permitted without prior explicit written consent by GrowthLabs (pty) ltd or its licensors. Such consent is not required for personal, non-commercial use.

8. CONTACT US

If you have any questions about this website and the use and collection of your personal data, please feel free to contact us via our contact form or the direct email links provided.‍